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Internet Use Policy
Introduction
This web site ("Web Site") is operated by a select group of members at
Sewell Pontiac Parts, ("Sewell Pontiac Parts" or "we" or "us"). This privacy policy only
covers information collected at this Web Site, and does not cover any
information collected offline by Sewell Pontiac Parts (unless specifically
stated). All Sewell Pontiac Parts websites are currently covered by this privacy policy.
Security
Personal information provided on the Web Site and online credit card
transactions are transmitted through a secure server using Secure Socket
Layering (SSL), encryption technology. When the letters "http" in the URL
change to "https," the "s" indicates you are in a secure area employing
SSL; also, your browser may give you a pop-up message that you're about to
enter a secure area.
We are committed to handling your personal information with high standards
of information security. We take appropriate physical, electronic and
administrative steps to maintain the security and accuracy of personally
identifiable information we collect, including limiting the number of
people who have physical access to our database servers, as well as
employing electronic security systems and password protections that guard
against unauthorized access. Our website uses encryption technology, such
as Secure Sockets Layer (SSL), to protect your personal information during
data transport. SSL encrypts ordering information such as your name,
address and credit card number. Our customer service center and stores
also operate over a private, secure network. Please note that e-mail is
not encrypted and is not considered to be a secure means of transmitting
credit card information.
Privacy policy
To help us achieve our goal of providing the highest quality products and
services, we use information from our interactions with you and other
customers, as well as from other parties. Because we respect your privacy,
we have implemented procedures to ensure that your personal information is
handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information
collection practices and the choices you have about the way information is
collected and used.
As we continue to develop our Web site and take advantage of advances in
technology to improve the services we offer, this privacy policy likely
will change. We therefore encourage you to refer to this policy on an
ongoing basis so that you understand our current privacy policy.
The information we collect
Generally, you may browse the Web Site without providing any personally
identifiable information. However, we may ask you to provide personally
identifiable information such as year and model of your Pontiac, at various
times and places on this Web Site. In some cases, if you choose not to
provide us with the requested information, you may not be able to access
all of this Web Site or participate in all of its features.
We receive and store any personally identifiable information you enter on
the Web Site, whenever you shop with Sewell Pontiac Parts -- online, through our
catalogs, or in our stores, or information you give us in any other way.
For example, we may collect the following personally identifiable
information: your name, address, telephone number, vehicle identification
number or VIN, and e-mail address. If you use a credit or debit card or
pay by check, we will also include your account number.
When you visit this Web Site, our web server automatically collects
anonymous information such as log data and IP addresses. We may use the
automatically collected information for a number of purposes, such as
improving our site design, product assortments, customer service, and
special promotions.
How we use the information we collect
We use the information we collect for various purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to keep you informed about the status of your orders
- to identify your product and service preferences, so we can notify
you of new or additional products, services, and promotions that might
be of interest to you
- to improve our merchandise selections, customer service, and overall
shopping experience
Others with whom we share your information
The Sewell Pontiac Group: All of the above information that we collect, as
described above, may be shared among all Sewell Pontiac Parts entities.
Service providers: We also may disclose information to outside companies
that help us bring you the products and services we offer. For example, we
may work with an outside company to: (a) manage a database of customer
information; (b) assist us in distributing e-mails; (c) assist us with
direct marketing and data collection; (d) provide us storage and analysis;
(d) provide fraud prevention; and (e) other services designed to assist us
in maximizing our business potential. We require that these outside
companies agree to keep confidential all information we share with them
and to use the information only to perform their obligations in the
agreements.
Compliance with Law: We may provide access to information when legally
required to do so, to cooperate with police investigations or other legal
proceedings, to protect against misuse or unauthorized use of our Web
Site, to limit our legal liability and protect our rights or to protect
the rights, property or safety of visitors of this Web Site or the public.
Cookies and how we use them
Cookies: A "cookie" is a small data file stored by your Web browser on
your computer's hard drive. It allows us to recognize your computer (but
not specifically who is using it) upon entering our site by associating
the identification numbers in the cookie with other customer information
you have provided us. That customer information is stored on our secured
database.
We use cookies to keep track of what you have in your shopping cart and to
remember you when you return to the Web Site as well as to identify the
pages you click on during your visit to our site and the name of the Web
site you visited immediately before clicking to Sewell Pontiac. We use
this information to improve our site design, product assortments, customer
service, and special promotions. You can, of course, disable cookies on
your computer by indicating this in the preferences or options menus in
your browser. However, it is possible that some parts of our Web Site will
not operate correctly if you disable cookies.
E-mails
You will receive promotional e-mails from us only if you have asked to
receive them. If you do not want to receive email from Sewell Pontiac Parts you
can click on the unsubscribe link and hit send at the bottom of any email
communication sent by us. Please allow us 7-10 business days from when the
request was received to complete the removal, as some of our promotions
may already have been in process before you submitted your request.
Acceptance
By using this Web Site, you accept the policies set forth in this Privacy
Policy.
Any questions?
We'll be happy to provide additional information or answer any questions.
Please:
- Call toll-free 888-317-7222
- Write:
Internet Customer Relations
6421 Lemmon Ave.
Dallas, TX 75209
Conditions of use, notices and disclaimers
When you use this Web site, you are automatically agreeing that
both your access to the site and your use of it are:
- Subject to the terms and conditions in this legal notice, which may
change at any time without notice.
- Subject to all applicable laws.
- Undertaken at your own risk.
Please refer to this page frequently to review our current terms and
conditions of use.
Copyright
The following elements of this Web site are the property of
Sewell Pontiac Parts or our suppliers
and are protected by United States and international copyright laws:
- All text, graphics, logos, button icons, images, audio clips,
digital downloads, and data compilations -- both individually and as
they are compiled on the site.
Trademarks
The trademarks or trade dress of Sewell Pontiac Parts and our affiliates may not be used without our written
permission. Trademarks or trade dress include the
Sewell Pontiac Parts name and logo,
Sewell Pontiac name and logo, and other graphics, logos, page headers, button
icons, scripts, and service names of
Sewell Pontiac Parts products, services, and programs, and those of our
affiliates.
All other trademarks that appear on this site are the property of their
respective owners, who may or may not be affiliated with, connected to, or
sponsored by us or our affiliates.
Use
You have permission to electronically copy and print hard copies of pages
from this Web site solely for personal, non-commercial purposes related to
placing an order or shopping with Sewell Pontiac. Unless we give you
written permission in advance, any other use of this Web site, its content
and its information, including linking or framing to this Web site, are
strictly prohibited.
Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our
Web site. Unfortunately, it is not possible to ensure that any Web site is
completely free of human or technological errors. This site may contain
typographical mistakes, inaccuracies, or omissions, some of which may
relate to pricing and availability, and some information may not be
complete or current. We reserve the right to correct any errors,
inaccuracies or omissions -- including after an order has been submitted
-- and to change or update information at any time without prior notice.
We sincerely apologize for any inconvenience this may cause.
Disclaimer of liability
We make no representations or warranties of any kind, whether express or
implied, with respect to this Web site, its content, or the information
available on or through it; they are provided "as is," with all faults.
Except as otherwise provided under applicable laws, we and our corporate
affiliates, and the directors, officers, employees, agents, successors and
assigns of each, will not be liable for any damages whatsoever arising out
of or related to the use of this Web site or any other Web site linked to
it. This limitation of liability applies to direct, indirect,
consequential, special, punitive or other damages you or others may
suffer, as well as damages for lost profits, business interruption or the
loss of data or information, even if we are notified in advance of the
potential for any such damages.
No confidentiality
Except for information necessary to place an order, we do not want to
receive confidential or proprietary information or trade secrets through
this Web site. Any information, materials, suggestions, ideas or comments
sent to us will be deemed non-confidential, and by submitting it, you are
granting us an irrevocable and unrestricted license to use, modify,
reproduce, transmit, display and distribute it for any purpose whatsoever,
with no payment or other compensation to you. However, we will not use
your name unless we are required by law to identify the source of the
materials, information, suggestions, ideas or comments, or unless we first
obtain your permission.
Applicable law
By visiting this Web site, you agree that the laws of the state of Texas,
without regard to principles of conflict of laws, will govern these
Conditions of Use and any dispute of any sort that might arise between you
and us or any of our affiliates.
Disputes
Any dispute relating in any way to your visit to our Web site or to
products purchased here shall be submitted to confidential arbitration in
Dallas, Texas. However, if you have in any manner violated or threatened
to violate our intellectual property rights, we may seek injunctive or
other appropriate relief in any state or federal court in the state of
Texas. You consent to exclusive jurisdiction and venue in such courts. Any
arbitration under this agreement shall be conducted under the prevailing
rules of the American Arbitration Association. The arbitrator's award
shall be binding and may be entered as a judgment in any court of
competent jurisdiction. To the fullest extent permitted by applicable law,
no arbitration with respect to this Web site or to products purchased here
shall be joined to an arbitration involving any other party, whether
through class arbitration proceedings or otherwise.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience
with Sewell Pontiac is protected, Sewell Pontiac will prosecute all
unauthorized or fraudulent transactions to the fullest extent allowed by
law. |
